​1. Select items and add to cart

At checkout, tick the 'Click & Collect' box, and select the store you’d like to collect from.

​2. We send the order to the store

Our warehouse team will process and dispatch your order to your preferred store. We’ll do our best to get it there in 3-5 business days.

​3. We email you

Once your order arrives at your preferred store, you’ll be sent a “Your order’s waiting in store” email with your order details.

​4. You collect your order

Pop in-store during opening hours. Please bring the “Your order’s waiting in store” email (either printed or on your smart device) and a photo ID (driver licence, passport, HANZ 18+ card or student ID).

Please note, we do not offer Click & Collect for oversized products. If you would like to pick up an oversized product in-store, please call your local store directly and our staff will assist you.

If you want to order and collect an item on the same day, please contact your preferred store directly.