Click & Collect now available on all orders! Free shipping on all online orders over $100

Terms and Conditions

1. The Customer
1.1 The Customer is the party specified as the buyer at check out.

2. Product Supply
2.1 Please note we offer on the Città website only items that are in stock. However if items are found to be out of stock for any reason, all payments made by the Customer for that item will be refunded within 5 working days and not held for future stock.

3. Website Information
3.1 We make every effort to ensure the information on this website is up to date and correct at the time it was loaded onto the website. Please contact us at if any inconsistencies are found.

4. Cancelling Orders
4.1 Orders cannot be cancelled after payment has been made. If you process an order in error please contact customer services at

5. Consumer Guarantees Act 1993/Claims
5.1 Where the Customer is not a consumer as defined in Section 2 of the Consumer Guarantees Act 1993, the Act shall not apply to the supply of product or services.
5.2 The liability of the Company whether in contract or in tort for any loss, damage or injury arising directly or indirectly from any defect or non-compliance of the goods supplied is limited to replacement or repair of such goods or damages not exceeding the invoice value of such defective or non complying goods at the option of the Company. The Company shall not be liable for any consequential indirect or special damage or loss of any kind whatsoever. The description of goods in the order is given as an aid in identification of the goods and it is not a condition of supply that the goods shall correspond precisely with the description given or that colours shall match samples exactly.

6. Ownership
6.1 Ownership in the goods shall remain vested in the Company until the Customer has made payment in full for all sums owing by the Customer to the Company or if payment rescinded. Until ownership passes to the Customer, the Company may repossess any or all of the goods supplied by entering the Customer's premises where such goods are reasonably thought to be stored.

7. Payments
7.1 We accept Visa and Mastercard. We also accept Visa and Mastercard Debit cards. We do not accept cash on delivery, EFTPOS, cheques, and direct credit.
7.2 For your safety, payments are processed on an independent secure hosted website. Provider details available on the payment screen.

8. Currency/GST
8.1 Prices are in New Zealand dollars and include GST. Your credit card will be billed in NZD. If you are using an International credit card, please check with your credit card provider for exchange rates and applicable fees. GST must be included for all goods delivered in New Zealand.

15% First Time Subscriber Discount
Discount code can be used for online purchases only and is valid for one month from send date. Discount code cannot be used on gift card purchases or in conjunction with any other offers. Discount code is for new, first time subscribers to the Città database. Discount code is for single use only and must be added at the 'Your Cart' stage, before completing purchase.

Città Samsung Voucher
The Samsung + Città Vouchers are redeemable online and at all New Zealand Città stores on or before 28 February 2018. Excludes Città Outlets and third party retailers of Città product. The Samsung + Città Voucher will not be accepted in conjunction with any discount voucher such as any spend and save voucher. The Samsung + Città Voucher cannot be used on prior purchases or exchanged for cash and no change will be given on purchases less that voucher value.

Città Spend & Save
To be eligible to receive $100 off, $300 or more must be spent by the same customer in the same transaction. The offer may be redeemed once on Città merchandise only. The offer is available online and at participating stores in New Zealand and Australia (excludes outlet stores). The offer is not redeemable for cash and cannot be used to purchase gift vouchers. The offer cannot be redeemed against a prior purchase. The offer is not available in conjunction with any other offers (15% First Time Subscriber Discount). Valid until 30th June 2017.

Bloc Night Market
Discount applies to full priced items immediately available and cannot be used in conjunction with any other offer, including Spend & Save. Discount valid from 5pm to 9pm Thursday 22nd July 2017 at Città Bloc store only, excluding all other Città stores, Città Outlet stores and online. Offer not redeemable on the purchase of gift cards, on previous purchases, customer orders or existing deposits.

Radial Square Coffee & Side Table Offer
Discount applies to full priced Radial Square Coffee and Side Tables in Oak and Walnut finish. Product codes NXI0020, NXI0021, NXI0023, NXI0024. Excludes all other items in the Radial Furniture Range. Discount cannot be used in conjunction with any other offer, including spend and save vouchers. Discount available only at Città stores and online, excludes Città Outlet Stores and third party retailers. Limited stock available and discount available while stocks last.

Styling Consultation
Take a photo of Città product in your home. Upload to Instagram and tag in @citta and hashtag #styleyourspace. Only profiles with public access can be searched, if you have a private account and wish to enter you can DM/share with us the entry via Instagram private message. Entry eligible to New Zealand and Australian residents only. Winners will be chosen by Città within the first week of each new month. Contest runs indefinitely, until Città decides to close the contest. Winners will be notified via Instagram. The competition is a game of skill, and chance plays no part in determining a winner. Judge’s decision is final. By entering rights are given to Città to publish entry imagery at their discretion. Should image entries be published in other media they may be deemed ineligible. Prize is a $100 voucher to be redeemed on Città product, subject to availability. Employees of Città are not eligible for entry. Prize not redeemable for cash. Prize cannot be used in conjunction with any other offer. Prize must be claimed within 10 days of notification or winner forfeits the prize and a new winner will be chosen.